Shipping policy

We ship from Toronto, Canada. Every order is packed carefully, and you can also pick up your order in store for free.

Processing times

  • Ready-made frames ship or are ready for pickup within 1 business day.
  • Photo prints ship or are ready for pickup within 3 business days.
  • Custom frames take at least 1 week. Artwork for custom framing is dropped off at the store.
  • Framed prints with delivery are quoted. Contact us for a quote.
  • Art consulting projects: delivery and installation are included in your project quote, with timing agreed in advance.

Shipping in Canada

  • Free standard shipping on orders of $100 or more.
  • Standard shipping: $12 on orders under $100.
  • Express shipping (1–3 business days): $20.

Shipping to the United States

  • Free standard shipping on orders of $100 or more.
  • Standard shipping on orders under $100: based on weight, shown at checkout.
  • Express International: $34.90 for orders up to 1.5 kg.

International shipping

We ship to the countries listed at checkout using Canada Post rates, calculated at checkout. Any duties or import taxes are paid by the customer.

Large and extra-large frames

Large and extra-large frames are pickup only and cannot be shipped.

Local pickup

Choose local pickup at checkout and collect your order at Victor Gallery, 634 Queen St W, Toronto. We will let you know when your order is ready.

Artwork and prints

Artwork and prints ship unframed unless you order them with a frame.

Questions

If you have questions about shipping or your order, please contact us.